Position Title

Information technology (IT) support technician

  • Type: Full Time
  • City: Calgary, AB
  • Wage ($/hr): $30/hour
  • Employer Type: Business
  • Published on: 2024-03-04
  • Application Deadline: 2024-09-03
  • Job ID: 183870324
  • Job Category: Information Technology
  • Views: 21
  • Retrieved on: 2024 July 04 12:59:25 PM EDT


Information technology (IT) support technician

Job Description

Business Address: 5421 11 St NE suite 108, Calgary, Alberta T2E 6M4
Title of position: Information technology (IT) support technician
No. of vacancies available: 2
Terms of employment: Permanent position
Hours of work per week: 35 hours/week (full-time)
Wage: $30/hour
Language of Work: English
Location of work: Same as business address

About us:
Monsson Transportation is a dynamically developing company in the market of transportation and warehousing services. Founded in 2022, Monsson Transportation was headquartered in Calgary, AB. We specialize and focus on managing the whole logistic process for domestic and cross-border businesses. Not only have we successfully developed the container transportation business from China to Canada, but also the business of small parcel deliveries by airlines. We have built reliable connections with local logistics companies such as UPS, FedEx, Canada Post, Purolator and so on. Furthermore, we have established strong collaborations with Amazon Warehouses, and we have been providing one of the best delivery services for FBA sellers.

Job duties:
• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Manage incidents

Skills requirements:
• Completion of a college program in computer science, computer programming, network administration or a related field is required.
• Previous experience with IT support is required.

Contact information:
If you are interested in this position, please email your resume to [email protected]

Important note:
• Please indicate your immigration status (e.g. citizen/PR/Work Permit etc.) in your application email
• Please indicate where you find this job posting in your application email

Required languages: English

Education level: See description

Required skills: See description

Closest intersection: See description

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