Tour guide
Banff Guide Service

Location: Banff, AB
Salary: $20.00 hourly for 30 to 44 hours per week
Vacancies: 2 Vacancies
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent Full time
Start date: As soon as possible
Benefits: Medical benefits, Commission, Dental benefits, Group insurance benefits, Gratuities
Employment conditions: Day, Evening, Overtime, On Call

Qualifications:
– Ability to communicate in English and in Japanese orally and in writing is required;
– No degree, certificate or diploma is required;
– No specific credentials are required;
– No previous experience as a tour guide is required.(Training will be provided.).

Job Duties:
– Confirm transportation and accommodation reservations;
– Explain the policy and regulation of Banff National Park to Japanese tourists;
– Provide information about the history, geological features, ecology, glacier, and diversity of Banff National Park;
– Utilize microphones or other communication devices;
– Resolve itinerary and other problems by communicating with Japanese tourists in Japanese;
– Attend to hotel, train and other check-in and check-out procedures;
– Provide information on tipping customs, currency exchange rates, metric conversion and other details for Japanese tourists who are unfamiliar with these customs;
– Provide information about gift shops, restaurants, horse riding tours, and float trips and make reservations for Japanese tourists if requested;
– Co-ordinate recreation activities;
– Co-ordinate activities with local tour guides;
– Assist clients with special needs;
– Provide airport pick-up service for Ski Tours;
– Accompany senior Japanese tourists at Ski Resorts, and assist them in understanding how each ski lesson or program works;
– Keep an eye on the health conditions of senior Japanese tourists at Ski Resorts;
– Sell souvenirs.

Other Information:
– Work Site Environment: Outdoors;
– Work setting: Various locations;
– Work Conditions and Physical Capabilities: You are expected to effectively deal with tight deadlines and repetitive tasks with attention to detail; Tour guide is physically demanding, e.g. standing for extended periods, walking, bending, crouching, and kneeling;
– Type of Guide: Step-on local guide;
– Tours Focus: Sightseeing, Walking tours, Bus tours;
– Geographical Areas of Specialization: Canada;
– Number of Tours Guided: 10 tours and +;
– Transportation/ Travel Information: Travel expenses will be paid by employer;
– Work Location Information: Lake Louise, Moraine Lake & Yoho National Park, Columbia Icefields, Calgary Airport as well as various locations in the province of Alberta including rural area and remote locations depending on tours provided;
– Job location: 222 Lynx Street, Banff, Alberta, T1L 1C1.

How to apply:
By email: [email protected]

Required languages: Ability to communicate in English and in Japanese orally and in writing is required

Education level: No degree, certificate or diploma is required; No specific credentials are required

Required skills: No previous experience as a tour guide is required.(Training will be provided.).

Closest intersection: Lynx Street and Wolf Street