Hiring Company: TIFFANY VILLAGE RETIREMENT RESIDENCE PARTNERSHIP

Business Address: 50 Tiffany Court, St. John’s, NL, A1A 0G1

Title of Position: Resident Care Attendant (NOC 3413)

Term of Employment: Permanent, full-time

Start Date: ASAP

Job Description and Qualifications:
Reporting to the Resident Care Manager, the incumbent is responsible for delivering holistic and resident centered care on a daily basis. The Resident Care Attendant provides personal and supportive care to residents to meet their physical, social and emotional needs.

Job Duties:
• Fulfills the duties and responsibilities of a resident care attendant with a pleasant demeanour focusing on upholding excellent customer service, recognizing the importance of maintaining these ongoing relationships with all our clients, inclusive of residents, families, guests, volunteers and staff.
• Maintains positive working relationships with the entire care team.
• Assists with all aspects of residents’ activities of daily living, including, but not limited to, bathing, dressing, feeding, mouth/denture care, nail care, eye care, toileting and catheter care.
• Assists with turning, repositioning, lifting, transferring and ambulating residents as per resident’s care plan.
• Delivers/serves resident meals; as well as prepares the dining room and follows through with clean up.
• Ensures residents receive adequate nourishment; assisting, supervising intake.
• Encourages residents’ independence, wherever possible.
• Encourages and facilitates residents’ participation in recreation and social wellness programs on a daily basis.
• Provides resident companionship.
• Documents all resident care that is provided, in an accurate and timely manner.
• Performs housekeeping and laundry duties as per facility protocol or to meet the needs of residents.
• Escorts residents, when required, to appointments, main dining room and resident care activities.
• Maintains a safe, clean environment, adhering to Safe Resident Handling practices.
• Observes and reports any changes in residents’ health condition and/or behavior to immediate supervisor or, if not available, the RN Charge Nurse, the RCM or her designate, as deemed appropriate.
• Ensures written documentation and verbal reports are maintained as per Company Policy and Procedures, with respect to maintaining confidentiality and security.
• Fosters an environment of engagement, encouragement and safeguard to ensure residents’ health and well-being is maintained, particularly for those seniors who are vulnerable and require guidance/support.
• Performs other related duties as required to ensure quality holistic resident care/service.
• Other assigned and/or related duties that ensure residents’ needs are met.

Skills (education, experience):

Abilities and Skills
• Strong commitment to providing exceptional resident care.
• Ability to meet the physical requirements of the position.
• Excellent written, verbal and interpersonal communication skills in working with residents, families, the nursing team, as well as the general public.
• Excellent organizational and time management skills with demonstrated ability to multi-task in a fast-paced environment.
• Demonstrates a strong desire to care for seniors, encouraging participation where possible in the activities of daily living, including the provision of one-on-one care where required.
• Demonstrated proficiency in ability to treat residents with respect, dignity and care.
• Professional, open, friendly, autonomous, team player, responsive and positive.
• Ability to apply tact, discretion and sound judgement.
• Trustworthy, reliable, dependable.
• Shows initiative and commitment to excellence.
• Maintains confidentiality of resident and staff information.

Education and experience

• High school diploma.
• Successful completion of a recognized Personal Care Attendant Certificate Program is preferred but not required.
• 1-3 years’ previous experience working as a Resident Care Attendant or equivalent position in the field of seniors’ care/living and persons with disabilities. Minimum 1year experience is required.
• Successfully meets the necessary employee requirements as stipulated in the operational standards by the Department of Health & Community Services governing agencies with home support licenses.
• Current First Aid and CPR certification.
• Focus on resident-centered approach to care.
• Knowledgeable of the importance of and ability to comply with internal policies and procedures.
• Ability to follow direction and complete medical documentation.
• Ability to work in a flexible, resilient environment to meet the needs of residents.
• Energetic, enthusiastic, motivating, compassionate and caring person who has demonstrated passion to work with seniors.
• A satisfactory record of work performance and attendance is required.

Language of Work: English

Wage:
• $18.87 per hour.
• An additional $1.00/hour to be paid to those employees who have received certification training as a Certified Personal Care Attendant, as defined in the Collective Agreement
• Hours will be based on a 12-hour rotational shift schedule, and will include days, nights, weekends, and holiday coverage.
• Applicant will work a minimum of 75 hours biweekly.
• Overtime is paid at 28.30 per hour after 84 hours of work biweekly.

Benefits, if any:
• Access to an employer cost-shared Group Insurance plan (which includes health, dental and life insurance), upon successful completion of a probationary period of 487.5 worked hours.
• Paid leave program.

Vacancies: 2

Locations of work (area, city, town): 50 Tiffany Court, St. John’s, NL, A1A 0G1 and 135 MacDonald Drive, St. John’s, NL, A1A 0E4

Contact Information – telephone number, email, fax, mailing address: 709 -722-7999/709-738-1611; 50 Tiffany Court, St. John’s, NL, A1A 0G1

Required languages: English

Education level: • High school diploma. • Successful completion of a recognized Personal Care Attendant Certificate Program is preferred but not required.

Required skills: • Successfully meets the necessary employee requirements as stipulated in the operational standards by the Department of Health & Community Services governing agencies with home support licenses. • Current First Aid and CPR certification. • Focus on resident-centered approach to care. • Knowledgeable of the importance of and ability to comply with internal policies and procedures. • Ability to follow direction and complete medical documentation. • Ability to work in a flexible, resilient environment to meet the needs of residents. • Energetic, enthusiastic, motivating, compassionate and caring person who has demonstrated passion to work with seniors. • A satisfactory record of work performance and attendance is required.

Closest intersection: 50 Tiffany Court, St. John’s, NL, A1A 0G1