Tour Guide
Solace Mountain Tours

Job details:
Location: Banff, AB
Salary: $18.00 hourly for 30 hours per week
2 Vacancies
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of Employment: Seasonal employment, Full time
Expected Start Date: May 1, 2024
Expected End Date: September 30, 2024
Benefits: Gratuities
Employment conditions: Day, Early Morning, Evening, Morning, Night, On Call, Overtime, Shift, Weekend

Qualifications:
– Ability to communicate in English and in Japanese orally and in writing is required;
– No degree, certificate or diploma is required;
– No specific credentials are required;
– No previous experience as a tour guide is required. (Training will be provided.).

Job duties:
– Confirm transportation and accommodation reservations;
– Collect administration or entrance fees;
– Coordinate recreation activities for Japanese tourists;
– Drive Japanese tourists to tourist spots, and explain the ecosystem while introducing alpine plants, etc;
– Describe points of interest in Japanese;
– Resolve itinerary and other problems by communicating with Japanese tourists in Japanese;
– Ensure and monitor luggage transfers;
– Attend to hotel, airport, train and other check-in and check-out procedures;
– Utilize microphones or other communication devices;
– Co-ordinate activities with local tour guides or leaders of performance groups;
– Provide information on tipping customs, currency exchange rates, metric conversion and other details;
– Assist clients with special needs;
– Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites,answer inquiries and provide information.

Additonal details:
– Transportation/travel information: Valid driver’s licence is required, Travel expenses are paid by employer;
– Work Site Environment: Outdoors;
– Work setting: Various locations, On-site customer service;
– Tours Focus: Historical sites, Sightseeing, Bus tours;
– Type of guide: Escorted group travel guide, Escorted individual travel guide, Step-on local guide, On-site local guide, Diver-guide, local;
– Number of tours guided: 1 – 4 tours;
– Security and safety: Driving record check (abstract);
– Work conditions and physical capabilities: Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail, Walking;
– Personal suitability: Client focus, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player;
– Work Location Information: Banff and Calgary Areas;
– Job Location: M22 Cascade Shop 317 Banff Ave Banff Alberta Canada T1L 1B3.

How to apply:
By email: [email protected]

Required languages: Ability to communicate in English and in Japanese orally and in writing is required

Education level: No degree, certificate or diploma is required; - No specific credentials are required

Required skills: No previous experience as a tour guide is required. (Training will be provided.)

Closest intersection: Wolf Street and Banff Avenue