Vacancy Required: 1
NOC: 60031
Salary: $32.88 hourly
Hours Per Week: 40 hours per week
Employer: Holiday Inn (Niagara Falls) Limited
Start Date: As Soon As Possible
Location: Niagara Falls, ON
Job Type: Full Time, Permanent
JOB DESCRIPTION
Tasks
Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct training sessions
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Prepare marketing plans
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers’ complaints or concerns
Assist clients/guests with special needs
Establish work schedules

Supervision
5-10 people

Experience and specialization
Computer and technology knowledge
Central reservation system (CRS)
MS Windows

Additional information

Security and safety
Criminal record check

Transportation/travel information
Public transportation is available

Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Combination of sitting, standing, walking
Large workload

Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player

Benefits

Health benefits
Health care plan

Other benefits
Free parking available
Parking available

Work site environment
Non-smoking
Air conditioned

Work setting
Staff accommodation available
Urban area
Hotel, motel, resort

Budgetary responsibility
0 – $100,000

EDUCATION
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
1 year to less than 2 years

Required languages: English

Education level: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Required skills: Develop and implement policies and procedures for daily operations Recruit and hire staff Supervise staff Conduct training sessions Perform front desk duties Prepare budgets and monitor revenues and expenses Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Enforce policies and procedures Address customers’ complaints or concerns Assist clients/guests with special needs Establish work schedules

Closest intersection: 5339 Murray St, Niagara Falls, ON L2G 2J3, Canada